Damage Deposits and Protection

📘 Damage Protection for Your Property

Texas Corporate Homes uses multiple layers of damage protection to safeguard owner properties during mid-term guest stays. Every reservation includes protection measures designed to provide coverage for damage, missing items, or excessive wear.

🧾 1️⃣ Security Deposits (Cash Deposits)

• A refundable cash security deposit is collected from most guests prior to move-in.
• These funds provide immediate recourse to address:
  • Property damage
  • Missing items
  • Excessive wear and tear

💳 2️⃣ Deposit Holds (Credit Card Holds)

• In some cases, particularly for bookings made through select platforms, a temporary credit card hold is placed instead of collecting cash.
• This allows Texas Corporate Homes to recover costs quickly if damage occurs.

🛡️ 3️⃣ Damage Insurance Coverage

• Every reservation booked directly or through partner channels includes damage insurance coverage.
• This insurance is purchased by Texas Corporate Homes and provided at no additional cost to the owner.
• The policy covers accidental damage beyond the deposit amount.

🏠 4️⃣ Platform Booking Coverage

• Reservations made through platforms such as Airbnb are also covered by the platform’s host protection program (e.g., Airbnb AirCover).
• Texas Corporate Homes layers this coverage with its own deposit and insurance protocols.

🔒 Always Covered by Multiple Layers

• Guests are never permitted to check in unless the property is protected by at least two of the above protection methods.
• Most commonly, this includes:
  • A cash deposit
  • Damage insurance coverage

🧼 After Checkout: Handling Damages

• After each guest stay, the property undergoes a detailed post-checkout review.
• If items are missing, damaged, or not left in expected condition, Texas Corporate Homes acts promptly to collect from the guest using the applicable protection methods.

👉 Learn about our Post-Checkout Clean and Inspection Process.